Rich Christiansen, now an entrepreneur and author of “The Zig Zag Principle,” remembers being a “peon” at a start-up company where “everyone was busting their gut to make this little leading-edge technology business work.” As he was leaving one night, he noticed that the office’s floor needed mopping and the place as a whole was pretty filthy. With an important potential investor set to visit the next day, Christiansen decided to come back that night and clean up.
The next day, there was a buzz among the workers as to who had secretly played janitor, and someone eventually figured it out. A vice president offered him a promotion and became a lifelong friend and mentor. Christiansen notes that “by being competent and looking for ways to give and do a little extra, I was able to form a relationship that has been mutually beneficial over the years.”
Do you 'just get by' in a job you consider thankless?
Or do you go out of your way to please your employer and customer?
I used to call that kind of behavior, especially as it applies to the boss, 'brown nosing'.
Then I realized I was just a jerk with a chip on my shoulder.
Now I do nice things for my boss, peers and customers because I like to. Many times it's a simple act of kindness that I would/should extend to anyone. I also try to make authentic connections with our customers (patients in my case).
I find this not only makes their experience better, but mine too.
There are higher reasons also. Colosians 3:23